Best buying experience I have ever had!! The staff was extremely friendly and very knowledgeable!! My wife and I drove 5 hours just to buy from them! I would HIGHLY recommend Futrell Marine for buying a boat!
Great buying experience in Hot Springs. We bought a 13 year old lower priced boat (in excellent condition) and my wife and I were treated as if we were purchasing a new Cobalt. From our Sales person Mershelle, to the extremely helpful guys in the shop who stood in the rain and changed an extremely stubborn hitch ball for me, we felt just as important as the folks browsing the six figure boats. This will be the first place I look if I am ever in the marked for another boat or need service on this one.
The service was excellent. I can not say enough about my experience in Hot Springs. I felt like part of the family.
My family and I were in Hot Springs on vacation. I had brought my 2006 pontoon boat which I had just bought to enjoy on Lake Hamilton. After getting gas my boat wouldn’t start. I went to your store for assistance and met Jason who sent Bubba out to look at my boat. While Bubba was working on the boat Jason came out and assisted. Jason and Bubba established it was a fuel issue and got my boat running and went above and beyond to give me advice and the products I would need. I high copliment them for the exceptional service they provided and the fact the kept the cost to a minimal. The cost was a third of what I expected to pay.
I cannot begin to say enough praise on the service provided! I pulled my 08 252 cobalt from Texas to lake DeGray for the week. The boat would not run, called Futrell and they fixed a horrible fuel issue in less than three hours on a Saturday! Thank you Jason and Bubba! Michael Patty Allen, TX